smiling as I write, but maybe I should not.

a friend contacted me with an simple question:
how to make a counter with xilinx coregen for Spartan-3A family.

it suprised me.
I checked coregen, and well it did not support S3A

I did go www.xilinx.com
spent 8 seconds
found AR about this issue
send email with the AR number to my friend

case solved.

just received response from my friend:
he had contacted Xilinx support AND opened webcase as well

but Xilinx support and WebCase personel did NOT find this Xilinx AR

so, it seems that if there is such thing as "Xilinx Platinium
support"
then this is me ?

but it doesnt make me happy, as in the cases where I need support
there will be no-one to help. another thing is that Xilinx support
people
do get paid, I usually do not (not for finding Xilinx AR numbers when
Xilinx support fails with search)


hm.. but maybe Xilinx own support people do not get paid?
maybe that's why they do not provide support?


Antti
PS I'm not that arrogant [as i may sound]
well my wifes sure says its arrogance squared...