comp.arch.fpga | Anyone with Xilinx SP305-board ?| page 3

John Smith · 2006-06-07T13:14:00-03:00

Seemed like a good deal, but the board was only around for purchase a few months, so I guess there aren't to many around ? Thats a shame,...

Reply by John Smith ●June 10, 20062006-06-10

"Austin Lesea" <austin@xilinx.com> wrote in message
news:e6f0pr$7bn20@xco-news.xilinx.com...
> Spending Real money for a product makes you a customer (not a student).
 Well, $400 is real money for me, I guess like $400 000 is real money for
you ?
Im Sorry, I dont have that kind of money....

If you dont wish to support individual customers,you should not engage in
the retail end of the market. Its as simple as that-you make great chips but
you dont understand the retail business.

I expect to see some improvement in your coustumers service soon.
here is an example of what your homepage should looke like :

http://www.msi.com.tw/


Youve got a long way to go, miss Lesea.

Reply by Jim Granville ●June 10, 20062006-06-10

John Smith wrote:

<snip>
> 
> I totally agree with you ! I have gone throug all of that, but there is an
> error in the schematics. 

Here is a tip : provide information and you will get information back.
Spit the dummy, and you will get ignored...

> And there is now way I can get support on this
> issue, no email support, noe phone support.. 

  Well, others seem able to get answers to questions ?
perhaps, you should work on your skills, and not throw the toys out
of your cot ?

  In engineering, you _are_ going to need the skill of getting 
information you require, and a rant is counter-productive - or do you 
not plan employment in engineering ?

> I am totally pissed off by
> Xilinx, if they dont straighten up i'll cut them lose and left them drift
> away..forever.

and the point of that rant is what, exactly ?

If you have a specific issue, like an error in a schematic, point that 
out, and it will likely be corrected.

<paste>
> If you dont wish to support individual customers,you should not engage in
> the retail end of the market. Its as simple as that-you make great chips but
> you dont understand the retail business.

Xilinx are not engaged in the retail end of the market. Their customers 
are designers and engineers. Walmart is a retailer.

> 
> I expect to see some improvement in your coustumers service soon.
> here is an example of what your homepage should looke like :
> 
> http://www.msi.com.tw/

Hmm, well, _that_ is a shocker of a web site - all froth, and no 
substance.
I hope Xilinx do NOT copy that.

-jg

Reply by Austin Lesea ●June 10, 20062006-06-10

John,

I have taken a new direction:  when insulted, ignored, and railed 
against unjustly when all I offered was help,  I press "ignore" so that 
I never have to experience your unhappy existence, again.  I can not 
solve all the world's problems, and I must accept there are those who 
are so intent on being miserable, and causing others pain, that I can 
have no positive influence whatsoever.

Good luck.

(Mr) Austin Lesea

John Smith wrote:

> "Austin Lesea" <austin@xilinx.com> wrote in message
> news:e6f0pr$7bn20@xco-news.xilinx.com...
> 
>>Spending Real money for a product makes you a customer (not a student).
> 
>  Well, $400 is real money for me, I guess like $400 000 is real money for
> you ?
> Im Sorry, I dont have that kind of money....
> 
> If you dont wish to support individual customers,you should not engage in
> the retail end of the market. Its as simple as that-you make great chips but
> you dont understand the retail business.
> 
> I expect to see some improvement in your coustumers service soon.
> here is an example of what your homepage should looke like :
> 
> http://www.msi.com.tw/
> 
> 
> Youve got a long way to go, miss Lesea.
> 
>