Ordered a license for Quartus a month ago. Order is processed, rep says she needs NIC ID and host ID from PC, we explain that a new PC is on order and we will need to license software to old machine now, then move it. She says we have to wait. Okay, not good as a project is already behind schedule, but can live with that. New computer comes in. Get rep to clarify that host ID means volume serial number. Provide it. No response. Wait four days and ask what happened - told that LICENSE CANNOT BE ISSUED FOR AT LEAST ANOTHER FOUR DAYS. What the ???? I have work to do here, and you guys can't email me a tiny text file ? Going back to Xilinx... project is already halfway working on their eval board, which has a chip supported by their web version.
Never buy Altera!!!!
Started by ●September 25, 2007
Reply by ●September 25, 20072007-09-25
cs_posting@hotmail.com wrote:> Ordered a license for Quartus a month ago. Order is processed, rep > says she needs NIC ID and host ID from PC, we explain that a new PC is > on order and we will need to license software to old machine now, then > move it. She says we have to wait.Give them the existing NIC and change it later. Or maybe start with the web version. That doesn't need a license. -- Mike Treseler
Reply by ●September 25, 20072007-09-25
On Sep 25, 10:11 am, Mike Treseler <mike_trese...@comcast.net> wrote:> cs_post...@hotmail.com wrote: > > Ordered a license for Quartus a month ago. Order is processed, rep > > says she needs NIC ID and host ID from PC, we explain that a new PC is > > on order and we will need to license software to old machine now, then > > move it. She says we have to wait. > > Give them the existing NIC and change it later. > Or maybe start with the web version. > That doesn't need a license. > > -- Mike TreselerWeb version can't compile for an EP2S60
Reply by ●September 25, 20072007-09-25
Volume IDs and MACs can be changed on most computers. Volume IDs do not need to be unique. I had some fun with an Avnet representive when we tried to register 12 licenses to the same volume ID. They refused to do it so we registered only one license. Kolja Sulimma On 25 Sep., 15:51, cs_post...@hotmail.com wrote:> Ordered a license for Quartus a month ago. Order is processed, rep > says she needs NIC ID and host ID from PC, we explain that a new PC is > on order and we will need to license software to old machine now, then > move it. She says we have to wait. > > Okay, not good as a project is already behind schedule, but can live > with that. > > New computer comes in. Get rep to clarify that host ID means volume > serial number. Provide it. No response. Wait four days and ask what > happened - told that LICENSE CANNOT BE ISSUED FOR AT LEAST ANOTHER > FOUR DAYS. > > What the ???? > > I have work to do here, and you guys can't email me a tiny text file ? > > Going back to Xilinx... project is already halfway working on their > eval board, which has a chip supported by their web version.
Reply by ●September 25, 20072007-09-25
Ever heard of a USB Ethernet Adapter ? They also have NIC ID's and are around =80 10.- in my local store. That's 10 minutes of engineering time. Karl.
Reply by ●September 25, 20072007-09-25
On Sep 25, 6:51 am, cs_post...@hotmail.com wrote:> Ordered a license for Quartus a month ago. Order is processed, rep > says she needs NIC ID and host ID from PC, we explain that a new PC is > on order and we will need to license software to old machine now, then > move it. She says we have to wait. > > Okay, not good as a project is already behind schedule, but can live > with that. > > New computer comes in. Get rep to clarify that host ID means volume > serial number. Provide it. No response. Wait four days and ask what > happened - told that LICENSE CANNOT BE ISSUED FOR AT LEAST ANOTHER > FOUR DAYS. > > What the ???? > > I have work to do here, and you guys can't email me a tiny text file ? > > Going back to Xilinx... project is already halfway working on their > eval board, which has a chip supported by their web version.Mike, Sorry to hear you had a bad experience. I would like to help now if I can. First, Quartus II Subscription Edition includes a free 30-day trial (no license needed - just download and install). This should get you up an running with compiling a 2S60. Second, our sales team should be able to cut you an additional 60-day evaluation license. I'm happy to do so now - just email me your NIC ID. I can also help you with license you purchased. Happy to get you up and runnning today. Jordon Inkeles Altera Software Marketing jinkeles@altera-nospam-.com <remove the -nospam->
Reply by ●September 25, 20072007-09-25
jinkeles@hotmail.com wrote:> Mike, > Sorry to hear you had a bad experience.No, was "cs_posting" not me. My quartus licenses work fine. -- Mike Treseler
Reply by ●September 25, 20072007-09-25
jinkeles@hotmail.com wrote:>On Sep 25, 6:51 am, cs_post...@hotmail.com wrote: >> Ordered a license for Quartus a month ago. Order is processed, rep >> says she needs NIC ID and host ID from PC, we explain that a new PC is >> on order and we will need to license software to old machine now, then >> move it. She says we have to wait. >> >> Okay, not good as a project is already behind schedule, but can live >> with that. >> >> New computer comes in. Get rep to clarify that host ID means volume >> serial number. Provide it. No response. Wait four days and ask what >> happened - told that LICENSE CANNOT BE ISSUED FOR AT LEAST ANOTHER >> FOUR DAYS. >> >> What the ???? >> >> I have work to do here, and you guys can't email me a tiny text file ? >> >> Going back to Xilinx... project is already halfway working on their >> eval board, which has a chip supported by their web version. > >Mike, > >Sorry to hear you had a bad experience. I would like to help now if I >can. First, Quartus II Subscription Edition includes a free 30-day >trial (no license needed - just download and install). This should get >you up an running with compiling a 2S60. Second, our sales team should >be able to cut you an additional 60-day evaluation license. I'm happy >to do so now - just email me your NIC ID. I can also help you with >license you purchased.Lesson learned today: Stupid licensing schemes cost customers. When I buy software I leave it in the shrink wrap if it has a dongle or lmserver and download the cracked version from internet and use that instead. -- Reply to nico@nctdevpuntnl (punt=.) Bedrijven en winkels vindt U op www.adresboekje.nl
Reply by ●September 25, 20072007-09-25
On Sep 25, 12:00 pm, jinke...@hotmail.com wrote:> Sorry to hear you had a bad experience. I would like to help now if I > can. First, Quartus II Subscription Edition includes a free 30-day > trial (no license needed - just download and install). This should get > you up an running with compiling a 2S60.Compiling perhaps, but it explicitly says no programming file support, and the problem is that were at the point in the project where we need to program real devices.> Second, our sales team should > be able to cut you an additional 60-day evaluation license. I'm happy > to do so now - just email me your NIC ID. I can also help you with > license you purchased.Fortunately our distributor seems to have managed to sort out the difference in timeframe between emailing a temporary license and sending a box with a CD and dongle, as a result of which I've been able to program the device and get signals through it.
Reply by ●September 25, 20072007-09-25
On Sep 25, 9:00 am, jinke...@hotmail.com wrote:> On Sep 25, 6:51 am, cs_post...@hotmail.com wrote: > > > > > Ordered a license for Quartus a month ago. Order is processed, rep > > says she needs NIC ID and host ID from PC, we explain that a new PC is > > on order and we will need to license software to old machine now, then > > move it. She says we have to wait. > > > Okay, not good as a project is already behind schedule, but can live > > with that. > > > New computer comes in. Get rep to clarify that host ID means volume > > serial number. Provide it. No response. Wait four days and ask what > > happened - told that LICENSE CANNOT BE ISSUED FOR AT LEAST ANOTHER > > FOUR DAYS. > > > What the ???? > > > I have work to do here, and you guys can't email me a tiny text file ? > > > Going back to Xilinx... project is already halfway working on their > > eval board, which has a chip supported by their web version. > > Mike, > > Sorry to hear you had a bad experience. I would like to help now if I > can. First, Quartus II Subscription Edition includes a free 30-day > trial (no license needed - just download and install). This should get > you up an running with compiling a 2S60. Second, our sales team should > be able to cut you an additional 60-day evaluation license. I'm happy > to do so now - just email me your NIC ID. I can also help you with > license you purchased. > > Happy to get you up and runnning today. > > Jordon Inkeles > Altera Software Marketing > jinke...@altera-nospam-.com <remove the -nospam->Somebody PLEASE explain to me why a license key is needed for software that does one thing only: implement designs in the vendor's specific logic family. I can't use Altera's software to do Xilinx chips, nor can I use it to play Doom 3, nor can I use it to make my morning coffee. So why why why why why do the FPGA vendors insist on license keys for their tools? -a
