Reply by Mark Fleming June 19, 20052005-06-19
Simon,

     Xilinx will send you an update CD for the EDK if your subscription 
is still valid.  I purchased BaseX/EDK 6.3 back in December, but had 
problems getting my upgrades for both.  The first problem was that both 
packages were still registered to the vendor I bought them from, rather 
than myself, so I couldn't download the ISE update.  The second problem 
was that I didn't receive the EDK update CD.

     Both problems were resolved relatively quickly and easily by 
calling the Xilinx toll-free support number.  Give them the product 
number and place of purchase, and they'll set you right up.  I had much, 
much less luck with the email support address given in the registration 
acknowledgement email.  Not much help at all...

-- Mark


Mark Fleming wrote:

> Simon, > > Xilinx will send you an update CD for the EDK if your > subscription is still valid. I purchased BaseX/EDK 6.3 back in > December, but had problems getting my upgrades for both. The first > problem was that both packages were still registered to the vendor I > bought them from, rather than myself, so I couldn't download the ISE > update. The second problem was that I didn't receive the EDK update CD. > > Both problems were resolved relatively quickly and easily by > calling the Xilinx toll-free support number. Give them the product > number and place of purchase, and they'll set you right up. I had > much, much less luck with the email support address given in the > registration acknowledgement email. Not much help at all... > > -- Mark > > Simon wrote: > >> So, having had something of a forced absence from FPGA's for a few >> months, I've just been looking at upgrading to 7.1 for both ISE and >> EDK. My BaseX subscription seems to have allowed me to update ISE to >> 7.1, but I can't see any way of upgrading my EDK ? >> >> Questions: >> >> 1) Is it possible to do an upgrade, or is it a question of >> re-purchasing the EDK every time there's a release ? I bought it in >> March (just checked the order :-) and I thought you got upgrades for >> a year ? >> >> 2) Will the EDK 'service pack 7_1_01' (which I do seem to have access >> to) upgrade a 6.3 version of the EDK ? >> >> 3) Am I simply being stupid and missing the blinking neon lights >> somewhere on the site saying 'Oy, it's over here'... ? >> >> Tx for any help :-) >> >> Simon > > >
Reply by Mark Fleming June 19, 20052005-06-19
Simon,

      Xilinx will send you an update CD for the EDK if your subscription 
is still valid.  I purchased BaseX/EDK 6.3 back in December, but had 
problems getting my upgrades for both.  The first problem was that both 
packages were still registered to the vendor I bought them from, rather 
than myself, so I couldn't download the ISE update.  The second problem 
was that I didn't receive the EDK update CD.

      Both problems were resolved relatively quickly and easily by 
calling the Xilinx toll-free support number.  Give them the product 
number and place of purchase, and they'll set you right up.  I had much, 
much less luck with the email support address given in the registration 
acknowledgement email.  Not much help at all...

-- Mark

Simon wrote:
> So, having had something of a forced absence from FPGA's for a few > months, I've just been looking at upgrading to 7.1 for both ISE and EDK. > My BaseX subscription seems to have allowed me to update ISE to 7.1, but > I can't see any way of upgrading my EDK ? > > Questions: > > 1) Is it possible to do an upgrade, or is it a question of re-purchasing > the EDK every time there's a release ? I bought it in March (just > checked the order :-) and I thought you got upgrades for a year ? > > 2) Will the EDK 'service pack 7_1_01' (which I do seem to have access > to) upgrade a 6.3 version of the EDK ? > > 3) Am I simply being stupid and missing the blinking neon lights > somewhere on the site saying 'Oy, it's over here'... ? > > Tx for any help :-) > > Simon
Reply by Simon June 7, 20052005-06-07
 > > Simon wrote:
 > > So, having had something of a forced absence from FPGA's for
 > > a few months, I've just been looking at upgrading to 7.1 for
 > > both ISE and EDK.
 > >
 > > My BaseX subscription seems to have allowed me to update ISE
 > > to 7.1, but I can't see any way of upgrading my EDK ?
 > >
 > > Questions:
 > >
 > > 1) Is it possible to do an upgrade, or is it a question of
 > >    re-purchasing the EDK every time there's a release ? I
 > >    bought it in March (just checked the order :-) and I thought
 > >    you got upgrades for a year ?
 > >
 > > 2) Will the EDK 'service pack 7_1_01' (which I do seem to have
 > >    access to) upgrade a 6.3 version of the EDK ?
 > >
 > > 3) Am I simply being stupid and missing the blinking neon lights
 > >    somewhere on the site saying 'Oy, it's over here'... ?
 > >
 > > Tx for any help :-)
 > >
 > > Simon
 > >
 >
 > digi wrote:
> The 'service pack 7_1_01' is a update for the EDK 7.1 I think. > But I'm sure when you want EDK 7.1 you must buy it. It not possible > update EDK 6.3 with EDK 7.1 without pay somethink.
Could someone from Xilinx please comment on whether this is true ? Cheers, Simon.
Reply by digi June 7, 20052005-06-07
The 'service pack 7_1_01' is a update for the EDK 7.1 I think
But I'm sure when you want EDK 7.1 you must buy it. It not possibl
update EDK 6.3 with EDK 7.1 without pay somethink

Reply by Simon June 7, 20052005-06-07
So, having had something of a forced absence from FPGA's for a few 
months, I've just been looking at upgrading to 7.1 for both ISE and EDK. 
My BaseX subscription seems to have allowed me to update ISE to 7.1, but 
I can't see any way of upgrading my EDK ?

Questions:

1) Is it possible to do an upgrade, or is it a question of re-purchasing 
the EDK every time there's a release ? I bought it in March (just 
checked the order :-) and I thought you got upgrades for a year ?

2) Will the EDK 'service pack 7_1_01' (which I do seem to have access 
to) upgrade a 6.3 version of the EDK ?

3) Am I simply being stupid and missing the blinking neon lights 
somewhere on the site saying 'Oy, it's over here'... ?

Tx for any help :-)

Simon